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As we look toward the future, it’s clear that public sector organizations will need to continue to adapt and innovate to successfully navigate the constantly-evolving global landscape and changing needs of their end users and constituents. Our team stands ready to help you use the cloud to accomplish your mission objectives in 2023.
Kennedy Center for the Performing Arts is leveraging a data warehouse and AI and ML to develop a multi-faceted view of their constituent data, which will enable the organization to expand and personalize its donor outreach. The application cycle for next year’s AWS IMAGINE Grant will open in the spring of 2023. The John F.
Nominations are now open for the Future of Government Awards 2023 , a global awards program that celebrates practitioners, teams, and leaders who are transforming people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves. Nominations will close on December 14, 2023.
Andrew Buss, Deputy Chief Information Officer (CIO) for Innovation Management, and Innovation Manager Tara Woody offered their wisdom about how to implement innovations and keep momentum going. It’s not an end-of-the week tack-on to regular duties; it is the duty. You do need those designated people,” said Busser. “We
Improving mission performance with generative AI Simultaneously, Thorn has been investigating how they can implement generative AI to streamline internal operations so staff can be more effective and better serve their constituents. One particular focus area for Thorn’s infrastructure team has been internal customer support.
The 2023-2026 data strategy of the Government of Canada (GC) The GC’s data strategy describes how the Federal Public Service intends to utilize data over the next three years to deliver enhanced services and value to Canadians. Implemented judiciously, such strategy empowers evidence-based governance through democratized data.
In 2023, we introduced a virtual agent powered by Dialogflow that has helped us quickly provide our constituents with answers to simple questions. Our offices get more efficient, people get answers faster, and every interaction we have with a constituent helps inform the next.
With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. You can implement these solutions yourself, with help from AWS Partners, or with AWS Professional Services (AWS ProServe).
The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. Congratulations to the 2023 award winners!
This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. Blueprints also helps you implement the relevant security controls needed to operate workloads from multiple teams in the same cluster.
Before the Affordable Care Act (ACA) was implemented, purchasing insurance in the individual market proved challenging for those without employer-sponsored health benefits. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.
Since April 1, 2023, state Medicaid agencies (SMA) have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. million Medicaid members have been disenrolled as of August 11, 2023. The solution described here offers a low code, serverless implementation that can automatically scale based on demand.
Categories and timelines for next year’s Future of Government Awards will be announced in the second quarter of 2023. Are you curious about how open source solutions can help governments save time and money while still providing innovative services for their constituents? Learn more about open source solutions for governments.
They often rely on donor and grant funding, so they have to justify every expense to their constituents. In addition to the EDP and SEDT, Urban uses Lambda to implement a number of capabilities, including automating data quality checks , running microsimulation models , and expanding access to confidential data.
Collaborating with industry can in turn accelerate innovation through to practical implementation. to both assist in visualization of what exists today—from buildings, to business and traffic—and to enable data-driven decision making for investments that support a sustainable future for the city’s constituents.
The National Association of State Chief Information Officers ( NASCIO ) recently released the 2023 report of the top 10 priorities of state chief information officers (CIOs) for strategies, management processes, and solutions. Public sector leaders across the country and around the world use AWS to implement their cloud strategies.
Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The WIC system went live in production in March 2023.
As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.
Jay Marwaha, Founder and CEO, Syntasa Burwood Group , a leading systems integrator, and winner of Google Cloud Partner of the Year 2023 for the US Education market partnered with Google to implement Cloud Lab, an automated resource provisioning solution, at a large research university in Illinois.
The New Year is quickly approaching, and now’s the time to reflect back on hard-earned accomplishments, while getting into an innovative mindset to best serve your constituents in the future. Join us to prepare for 2023, and you’ll hear from: · Barbara C. The Best in Gov Virtual Summit on Dec. The summit will kick off at 1:30-3 p.m.
As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. These use cases explored using AI in new ways to address very old problems.
The good news is that the latest Governors Highway Safety Association (GHSA) statistics show the first half of 2023 brought a 4% decrease in pedestrian fatalities. Share data in easily understandable formats so constituents understand why this is a safety problem and not just an inconvenience.
For example: A lawmaker who might not understand the need to upgrade network infrastructure will likely see the value of providing constituents with more reliable and secure services. Additionally, more modern systems would make it easier to implement tax code changes that affect revenue, the report states.
Filling out paper forms can be a confusing and time-consuming process for constituents. Chamber of Commerce Technology Engagement Center (C_TEC), in 2021 constituents spent 10.5 Since paper forms take longer to process than digital forms, constituents are therefore waiting longer to receive the services and funds they need.
The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. Congratulations to the 2023 award winners!
In response to these consequences, the ASCE released the Sustainable Infrastructure Standard, ASCE 73-23, a tool that provides guidance for infrastructure owners to develop and implement sustainable solutions throughout a project’s entire life cycle. Nonetheless, America’s communities are at a crossroads.
The choice of a new platform, app or automation must be driven by the value for constituents and how well-suited the new technology is to their abilities and needs. As you analyze the issues your CX upgrade will address, think about your constituents’ everyday lived experiences. It’s entirely possible.
Getting employees directly involved not only has the potential to ease their concerns, but also provides critical input to help ensure the implementation will actually achieve the results intended and perform as expected,” writes Lin Grensing-Pophal at the Society for Human Resource Management. A common use case is password changes.
In January 2023, we received 55,000 calls with 70% completed in under two minutes. Within two weeks of implementing Connect, our citizens had taken notice, with one citizen saying it was ‘easier to navigate…and an improvement.’”
In this article, originally published on August 17, 2023 , we explore how the EDD’s technology and infrastructure investments can support a unified digital experience, bringing more services to Californians wherever and whenever they need.
” and get use cases from agencies that have implemented successful modern workforce strategies. And there could be a variety of reasons for that – budgetary, communication, implementation or even just awareness. Join us online Tuesday, Aug. 20 from 2-2:50 p.m. ET/11-11:50 a.m.
But as concerns about gentrification and displacement in urban areas have become more widespread, supply skepticism has expanded from the traditional anti-development constituencies to renters and social advocates fighting for equitable neighborhood planning.
Once you have the systems integrator, you’ll need design development and implementation RFPs. Putting It in Place Successful implementation requires good communication between program managers and IT employees. It’s not hard to find opportunities to improve efficiency both internally and in constituent services,” he said.
As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. MC454797 — SharePoint and OneDrive deploying hard block for IE11 in January 2023. When this will happen: Mid-January 2023.
It can be seen in various levels of government, where citizens have multiple access points to influence policymakers and politicians, who then implement decisions. A well-known example is town hall meetings. There are also a variety of online participatory tools which are used to reach broad groups of people.
From the article: The Community Planning Lab was launched in the spring of 2023 as a way to inspire county residents, community leaders, business owners and other stakeholders who are interested in learning about how local policy decisions are made to become involved in shaping the future of the community. These are just some examples.)
Part 2: Implementation Approach and Levers ," (2021) -- " Revisiting St. Main Street commercial district revitalization practice grew out of HP and a desire to save "old buildings" in the face of the development of shopping centers, chain retail, and broken microeconomies. | Part 1: Overview and Theoretical Foundations ," (2021) -- " St.
The Department of Homeland Security ( DHS ) Cybersecurity and Infrastructure Security Agency ( CISA ) recently released the FY23 Notice of Funding Opportunity (NOFO ) in July 2023. States can also implement hybrid variations of these two models, but may find difficulties in managing interoperability and governance.
Making Jobs Easier Chatbots are one relatively easy-to-implement technology that can make a big difference for employees and customers. What’s more, a diverse workforce brings diverse ideas to the workplace, which connects to improving employees’ experience.
Instead, despite the adoption of the new and much higher official regulatory capital requirement in 2020, the agency just delayed the implementation of the higher capital level for two years. And will any change be implemented quickly or perhaps incrementally over several years? percent in 2014 and then stayed in the 0.44 percent to 0.49
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