Creating agentless outbound campaigns to support Medicaid unwinding efforts
AWS Public Sector Blog
AUGUST 17, 2023
Since April 1, 2023, state Medicaid agencies (SMA) have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. At least 4.5
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