As Constituent Expectations Change, State Health and Human Services Agencies Respond with Improved CX
Government Technology Insider
NOVEMBER 14, 2024
“AI was described as a job aid that can help the workforce, from case workers to administrators to supervisors, be more efficient and effective,” said Herb Wilson, Director of Public Sector Health, Human, and Social Services at TCS – Tata Consultancy Services and conference attendee.
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