Remove 2022 Remove Constituents Remove Operations
article thumbnail

The Benefits of Automation for Constituent Identity Verification

Government Technology Insider

When constituent services and benefit programs moved their application processes online, they were made far more accessible to malicious actors – we found this out during the COVID-19 pandemic. This results in many cases requiring a mix of automated and manual reviews of constituent applications. That’s something we need to change.

article thumbnail

Streamlining with DocAI can yield cost savings and help accelerate missions

Google Public Sector

Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration. While agencies have a wide range of missions, they are all focused on improving the constituent experience, better serving the public, and driving operational efficiencies.

article thumbnail

November 2022 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. What’s New in Microsoft Teams | October 2022. Updated October 6, 2022: We have updated the rollout timeline below.

article thumbnail

As Constituent Expectations Change, State Health and Human Services Agencies Respond with Improved CX

Government Technology Insider

Constituent expectations of how government services are delivered are shifting rapidly in response to how they interact with organizations in the private sector. No longer willing to wait for hours on the phone or try to fit in an in-person visit to an office during work hours, constituents are eager for change.

article thumbnail

A Plan for Access in Arkansas

GovLoop

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In Arkansas district courts, the “failure to appear” rate can be high — more than 45,000 people no-showed in 2022.

article thumbnail

How Livingston Parish prepares for natural disasters by improving resiliency in the cloud

AWS Public Sector Blog

According to the National Centers for Environmental Information (NCEI), as of October 11, 2022, the US has sustained 15 weather/climate disaster events, with losses exceeding $1 billion each, the deaths of 342 people, and significant economic effects on the areas impacted. Connect with us.

article thumbnail

Thinking bigger about what’s possible and customer-driven innovation: re:Invent 2022 public sector leadership session with Max Peterson recap

AWS Public Sector Blog

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. Announcing the 2022-2023 IMAGINE Grant winners. At re:Invent 2022, AWS announced the 2022 IMAGINE Grant winners —a total of 20 winners.