Remove 2022 Remove Constituents Remove Engagement
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Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies

GovLoop

Narrowing the 5Es of Experience HX designers use the 5Es of human experience to design robust and complete experiences: Entice, Enter, Engage, Exit, Extend. The three middle Es – Enter, Engage, Exit – occur by default in any user interaction. In many agency-citizen interactions, that engagement involves applying for benefits.

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Streamlining Constituent Services 2022: Examples & Helpful Tips

GovPilot

Most (if not all) local government departments interact with constituents every day, especially when it comes to accepting and processing various applications, inspections, or document requests. and cost governments far too much in staff time and money.

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Streamlining with DocAI can yield cost savings and help accelerate missions

Google Public Sector

Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration. While agencies have a wide range of missions, they are all focused on improving the constituent experience, better serving the public, and driving operational efficiencies.

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November 2022 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. What’s New in Microsoft Teams | October 2022. Updated October 6, 2022: We have updated the rollout timeline below.

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A Plan for Access in Arkansas

GovLoop

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In Arkansas district courts, the “failure to appear” rate can be high — more than 45,000 people no-showed in 2022.

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Last chance to register for the IMAGINE 2022 conference for education, state, and local leaders

AWS Public Sector Blog

Registration is still open for the IMAGINE 2022 conference presented by Amazon Web Services (AWS). Register now for the IMAGINE 2022 conference in Seattle. Check out the breakout sessions for the IMAGINE 2022 conference here. Register now for the IMAGINE 2022 conference. Get inspired by public sector leaders and peers.

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Thinking bigger about what’s possible and customer-driven innovation: re:Invent 2022 public sector leadership session with Max Peterson recap

AWS Public Sector Blog

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. Announcing the 2022-2023 IMAGINE Grant winners. At re:Invent 2022, AWS announced the 2022 IMAGINE Grant winners —a total of 20 winners.