Remove 2021 Remove Local Government Remove Public Sector
article thumbnail

5 public sector technology predictions for 2023

AWS Public Sector Blog

As we look toward the future, it’s clear that public sector organizations will need to continue to adapt and innovate to successfully navigate the constantly-evolving global landscape and changing needs of their end users and constituents. In 2021, the space industry grew at its fastest pace in years. Commercialization of space.

article thumbnail

Whole-of-state cybersecurity: Three procurement considerations for the public sector

AWS Public Sector Blog

State and local government (SLG) agencies now have procurement questions to ask and decisions to make to maximize governance and security, simplify vendor management, and accelerate the overall process within a heavily regulated procurement environment. Three procurement considerations for cybersecurity initiatives 1.

article thumbnail

Google Public Sector announces Board of Directors

Google Public Sector

When Google Public Sector was announced in June 2022, it was a sign of Google’s strong commitment in serving the needs of U.S. federal, state, and local governments, and education institutions. Since then, Google Public Sector has furthered its work to accelerate the digital transformation of U.S.

article thumbnail

Rethinking how to hire and retain cloud talent in the public sector

AWS Public Sector Blog

In the 2021 Global Knowledge IT Skills and Salary Report , one of the largest studies of industry salaries, certifications, and skills, 76% of IT decision-makers reported an IT skills gap, up from 31% in 2016. So how can public sector organizations help address this skills gap? I think there’s two aspects to [digital equity].

article thumbnail

Three Topics City Leaders Should Focus on to Boost Recruitment and Retention

NLC (National League of Cities)

Amidst “The Great Reshuffle / Great Resignation” in the wake of the COVID-19 pandemic, city leaders need to take a multi-pronged approach to keep current employees and attract the next generation of public sector workers.

article thumbnail

Modernizing Public Sector Call Centers

Google Public Sector

However, the massive spike in caller volume and heavy strain on operations during the height of the COVID pandemic has driven government agencies to reimagine its call center experience. Google Cloud’s Contact Center AI (CCAI) and Apigee API Management are used together to modernize and improve government call center operations.

article thumbnail

And That’s a Wrap! RSA Public Sector Day 2021 Recap

CarahCast

In this special condensed podcast, Bruce Coffing, Chief Information Security Officer (CISO) for the City of Chicago, and Chris Covino, Policy Director for Cybersecurity for the City of Los Angeles, will summarize the insightful thoughts from the Local Government Track at RSA Public Sector Day 2021.