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Improving software security in the public sector

Open Access Government - Technology News

UK public sector organisations are facing threats and increasingly sophisticated attacks on key infrastructure and software security This trend is only expanding as more services become digitised and complex software supply chains multiply the opportunities for malicious actors to infiltrate networks.

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Empowering 1,000-plus partners: How the AWS Think Big for Small Business Program fuels public sector innovation

AWS Public Sector Blog

In the intricate landscape of public sector procurement, the demand for innovation, efficiency, and reliability is paramount. As government agencies seek to modernize their operations and deliver enhanced services to citizens, the role of small businesses becomes increasingly pivotal.

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Modernizing Public Sector Call Centers

Google Public Sector

For several decades, call centers have played a crucial role in providing support for citizens using government services. However, the massive spike in caller volume and heavy strain on operations during the height of the COVID pandemic has driven government agencies to reimagine its call center experience.

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TechUK celebrates UK’s top 200 fastest-growing tech companies in public sector

Open Access Government - Technology News

By analysing data from over 900 public sector bodies, the ranking is calculated based on the percentage growth in direct public spending with these tech firms. How companies get nominated Companies must have received at least £100,000 in direct public sector spending during the specified financial year to be considered.

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November 2022 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Microsoft 365 Government Adoption Resources. Empowering US public sector organizations to transition to Microsoft 365.

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Need to Improve CX? Low-code Automated Testing Can Help

GovLoop

Government agencies have a lot riding on improving their constituents’ customer experience (CX), and they understand the consequences. Many public-sector efforts have focused on improving the online experience, as websites are now the primary method of interacting with government.

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Governments Find Strength in Numbers

GovLoop

CISA Coordinates a National Effort The federal government has collaborated with state governments on cybersecurity over the years. But the National Defense Authorization Act (NDAA) of 2021 institutionalized those efforts by creating a network of state coordinators under CISA’s purview.