Remove 2021 Remove Constituents Remove Implementation
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Streamlining with DocAI can yield cost savings and help accelerate missions

Google Public Sector

In 2021, Americans spent 10.5 Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration. Likewise, constituents want a better experience and faster resolution. anomaly detection) and enhanced in-line auditing.

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Need to Improve CX? Low-code Automated Testing Can Help

GovLoop

Government agencies have a lot riding on improving their constituents’ customer experience (CX), and they understand the consequences. For many applications — including those constituents interact with — low-code automated testing is the fastest, most efficient and most effective way to improve software performance.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. In-person meetings are tough for people to attend because of work schedules, childcare needs, and mobility and health limitations, for instance — challenges that could prevent many constituents from participating.

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Announcing the 2021 Google Cloud Customer Award Winners in Government

Google Public Sector

By modernizing their technology infrastructure, KYTC can more easily support their goal of providing real-time monitoring and insights into road conditions to support its constituents. Winner: Oklahoma Office of Management and Enterprise Services (OMES). Oklahoma, like many states, is focused on responding to the ongoing opioid crisis.

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Louisville Metro Government Improves Productivity by Cutting Out Paper

Government Technology Insider

Filling out paper forms can be a confusing and time-consuming process for constituents. Chamber of Commerce Technology Engagement Center (C_TEC), in 2021 constituents spent 10.5 Since paper forms take longer to process than digital forms, constituents are therefore waiting longer to receive the services and funds they need.

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Habit #1: Automate (Thoughtfully)

GovLoop

Citizen and Immigration Services once used RPA to process two million backlogged records in just one hour, according to the 2021 State of Federal RPA Report. How Self-Help Helps Everyone Increasingly, government agencies are offering employees the same kind of self-service portals they provide for constituents. For example, U.S.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Constituents don’t have to pay transportation costs to commute to a meeting, and there are fewer custodial and security expenses when meetings are fully virtual.