Remove 2021 Remove Constituents Remove Government Agency
article thumbnail

Streamlining with DocAI can yield cost savings and help accelerate missions

Google Public Sector

Every year, the federal government processes more than 106 billion paper forms from 10,000 unique templates. In 2021, Americans spent 10.5 billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government.

article thumbnail

Habit #1: Automate (Thoughtfully)

GovLoop

Citizen and Immigration Services once used RPA to process two million backlogged records in just one hour, according to the 2021 State of Federal RPA Report. How Self-Help Helps Everyone Increasingly, government agencies are offering employees the same kind of self-service portals they provide for constituents.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Louisville Metro Government Improves Productivity by Cutting Out Paper

Government Technology Insider

Filling out paper forms can be a confusing and time-consuming process for constituents. Chamber of Commerce Technology Engagement Center (C_TEC), in 2021 constituents spent 10.5 Since paper forms take longer to process than digital forms, constituents are therefore waiting longer to receive the services and funds they need.

article thumbnail

Smarter, safer streets: How data and technology can save lives on U.S. roads

American City & Country

reached a 16-year high in 2021. Government agencies can leverage real-world data from their communities to improve public acceptance for automated enforcement or other mitigating actions. Share data in easily understandable formats so constituents understand why this is a safety problem and not just an inconvenience.

Laws 110
article thumbnail

Humans or bots: a guidebook to protect from a range of digital fraud

Google Public Sector

Cyber threats on the rise In 2021, the United States saw 40.5% of government website traffic being bad bots, according to research by cybersecurity firm Imperva 1. As cyber threats increase, government agencies need a way to safely let constituents access digital services. References: 1.

article thumbnail

Georgia DHS establishes a cloud strategy through a multiyear modernization journey

AWS Public Sector Blog

Then the agency advanced by developing automation for cloud management and migration approaches. During 2021 through 2022 they migrated the Integrated Eligibility system, called Gateway, document imaging system (DIS), and the Child Welfare System (SHINES).

article thumbnail

North Carolina Embarks on a Digital Transformation Journey with Guidance from NCDIT

Government Technology Insider

Jim Weaver: Leveraging state government, university, and private industry, as part of the IT Strategy Board, we have established a Digital Transformation Committee that has developed a strategy with key goals to be achieved. And, by constituents, I mean businesses and visitors to our state, as well as residents.