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2021 Spotlight: The U.S. Cities with the Most Satisfied Residents

zencity

When we think about resident feedback, oftentimes negative feedback comes to mind: complaints about sanitation, unhappiness with police-community relations, or the mishandling of public communications. Want to better understand your residents’ satisfaction levels and the main drivers of positive sentiment in your community?

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

The Return to the Riverbend campaign, launched in fall 2021, yielded community input that the city used to create a master plan, released the following summer, for a new riverfront area. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

The Return to the Riverbend campaign, launched in fall 2021, yielded community input that the city used to create a master plan, released the following summer, for a new riverfront area. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours.

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Passport to Success: How One Intrepid Library Marketer Hatched a Plan To Bring People Back to the Library

Super Library Marketing

Rebecca Kilde is the communication and marketing coordinator for IFLS Library System in western Wisconsin. “Our libraries were open during almost all the last two and a half years and were important resources for some people in our communities. This particular project was so good, that it deserves an entire post.

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Montana Maps Infrastructure Spending to Ensure Equity 

GovLoop

To figure out where to spend the money, state officials analyzed maps, then they built online dashboards for sharing results with the public. With the $350 billion American Rescue Plan Act of 2021 (ARPA), Montana officials had around $900 million in economic stimulus funds to work with.

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July 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.