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How Penn State built an all-in-one campus resource app on Modo Labs’ development platform using AWS

AWS Public Sector Blog

Fortunately, Penn State seamlessly pivoted this new student resource to send COVID-19 safety communications to students. Since 2020, the app has had 332,000 downloads and has logged around 119 million lifetime user interactions, with 85 percent of students using the app at least one time a week.

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Announcing the winners of the inaugural Future of Government Awards: Celebrating digital transformation initiatives around the world

AWS Public Sector Blog

His immediate priority was to create the “State in the smartphone” – so people could communicate directly with the state via their smartphones. After registering, citizens can receive communications and complete in-app payments. EU Digital COVID Certificate, with more than 245 million certificates obtained through IO since June 2021.

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What is needed for enterprise communications

Open Access Government - Technology News

In this opinion piece, Charles Stephenson, Divisional Director from YUDU Sentinel, explores the way ahead when it comes to enterprise communications While a messaging app such as WhatsApp can be helpful for everyday communications, such a social messaging app is unsuitable for crisis communications. million fine in January 2023.

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Data Lake for Nonprofits – powered by AWS and Salesforce.org now available to help unleash data insights

AWS Public Sector Blog

Nonprofits are using the cloud for fundraising, donor and member management, and communications. In 2021, Nonprofit Trends Report, Fourth Edition reports that 36% of nonprofits invested in new technology such as customer relationship management systems (CRMs), collaboration and productivity tools, machine learning (ML), and automation.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. Still, 50% of transactions were completed in less than 15 minutes, according to the bureau’s 2021 annual report (the most recent report available). Residents have noticed.

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Habit #1: Automate (Thoughtfully)

GovLoop

Citizen and Immigration Services once used RPA to process two million backlogged records in just one hour, according to the 2021 State of Federal RPA Report. Clearly communicate an automation initiative’s aims and how it will and will not affect employees. For example, U.S.

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How to Secure Legacy Systems

GovLoop

A Government Accountability Office report issued in June 2021 noted that most of the federal government’s $100 billion fiscal year spending on IT went to maintaining and operating existing technology, including old, unsupported systems with known vulnerabilities. The data plane is a collection of such proxies. Get the report Favorite