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Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. Today, New Mexico’s texting campaigns are more sophisticated than ever. Through the combined efforts of the North Carolina and AWS teams, the full EPS launched on the deadline of July 1, 2021.
But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. In-person meetings are tough for people to attend because of work schedules, childcare needs, and mobility and health limitations, for instance — challenges that could prevent many constituents from participating.
But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Constituents don’t have to pay transportation costs to commute to a meeting, and there are fewer custodial and security expenses when meetings are fully virtual.
Walking the Walk In 2021, a comprehensive city survey of digital access and accessibility resulted in recommendations that could transform the participation of disabled, older and marginalized people in government programs. This article appears in our “ Guide to Building Constituent Engagement.” Get the guide Favorite
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