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How government agencies can successfully implement modernization projects

American City & Country

Today, these projects involve more emerging technology than ever, and its importance continues to grow as the public expects a high level of service delivery from government agencies. For government leaders embarking on a modernization journey, here are three keys to navigating the process with clarity and confidence.

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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. For example, state employees, including contact center workers, had to pack up their desks immediately.

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Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

AWS Public Sector Blog

They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. The SEDT has processed more than 2,600 requests since Urban launched it in September 2020. Going over budget is not an option.

Nonprofit 189
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Streamlining naturalization applications with Amazon Bedrock

AWS Public Sector Blog

By using LLMs through Amazon Bedrock, government agencies can significantly reduce processing times, improve accuracy in application assessment, and allocate human resources more effectively, transforming their document processing workflows. For each document, note the first and last names and make sure they match the passport names.

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How the Norton Police Department saves time and money with AWS Public Sector Partner SOMA Global

AWS Public Sector Blog

In early 2020, the Norton Police Department’s (NPD) on-premises, legacy system, failed them for the last time. The deployment and results SOMA is a leading technology partner providing critical response and operating software solutions for law enforcement, first responder, and government agencies.

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Georgia DHS establishes a cloud strategy through a multiyear modernization journey

AWS Public Sector Blog

Establish an AWS foundation In 2020, the Georgia DHS began to plan and consolidate environments and selected AMS from AWS to provide the necessary cloud framework for migration. Georgia DHS has built a repeatable architecture and operating model to manage some of the most sensitive applications in the State.