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How government agencies can successfully implement modernization projects

American City & Country

Today, these projects involve more emerging technology than ever, and its importance continues to grow as the public expects a high level of service delivery from government agencies. For government leaders embarking on a modernization journey, here are three keys to navigating the process with clarity and confidence.

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Enhancing Federal AI Safety: Responsible and Secure AI Sandbox

Microsoft Public Sector

Introduction This white paper explores the philosophy and implementation strategy of the Federal Responsible and Secure Artificial Intelligence (AI) Sandbox, an initiative aimed at promoting responsible and secure AI practices within federal government agencies.

Security 115
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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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The Impact of COVID-19 on Nonprofits and Grant Making

Peak Proposals

Screenshot from loom.com website, march 2020. If you have funding from foundations that have not signed the pledge, you may still want reach out to them to see if they would consider giving you greater flexibility with your grant, such as the ability to use project funds to cover general operating expenses. The answer is “maybe.”

Nonprofit 130
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How to protect the Active Directory from cyber attacks

Open Access Government - Technology News

That was in December 2020, just as the year ended, and people were happy to celebrate Christmas. Government agencies. When the Colonial Pipeline operators noticed that some of their systems had been breached, they took down the Pipeline, they turned it off. Let’s begin with the Solar Winds attack.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. For example, state employees, including contact center workers, had to pack up their desks immediately.

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The Benefits of Automation for Constituent Identity Verification

Government Technology Insider

However, while moving application processes online might seem convenient, it has not been without challenges for the government. A recent study found 55 percent of Americans want online services from government agencies, but only 23 percent actually use them. That’s something we need to change. The first challenge is fraud.