Remove 2020 Remove Government Agency Remove Implementation
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How government agencies can successfully implement modernization projects

American City & Country

Today, these projects involve more emerging technology than ever, and its importance continues to grow as the public expects a high level of service delivery from government agencies. Communication plays a critical role in modernization projects.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers.

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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

AWS Public Sector Blog

The SEDT has processed more than 2,600 requests since Urban launched it in September 2020. In addition to the EDP and SEDT, Urban uses Lambda to implement a number of capabilities, including automating data quality checks , running microsimulation models , and expanding access to confidential data.

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Streamlining naturalization applications with Amazon Bedrock

AWS Public Sector Blog

For this solution, we cover the technical implementation using Anthropic’s Claude 3.5 By using LLMs through Amazon Bedrock, government agencies can significantly reduce processing times, improve accuracy in application assessment, and allocate human resources more effectively, transforming their document processing workflows.

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Automate document processing with Document AI for government

Google Public Sector

The Challenge Many government agencies remained overwhelmed with paper, even as the pandemic drove digitization and modernization. As a result, government agencies continue to look for better ways to streamline manual processes that overwhelm their workers and take focus from higher value initiatives.

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Using real-time data platforms to plug cybersecurity skills gap

Open Access Government - Technology News

How can we use real-time data platforms to improve the cybersecurity skills gap crisis in government and the public sector? There is a crisis in cybersecurity skills , and the public sector, including government agencies, will be feeling the cumulative impact this year.