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Highlights from the 2024 AWS Public Sector Symposium Canberra

AWS Public Sector Blog

Today’s Amazon Web Services (AWS) Worldwide Public Sector Symposium Canberra keynote explored generative artificial intelligence (AI) innovation in Australia and New Zealand. Dave Levy , vice president of Worldwide Public Sector at Amazon Web Services (AWS), followed Rouse on stage and delivered the keynote speech.

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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

Davy Levy, vice president of AWS worldwide public sector, delivers the keynote at the Brussels Public Sector Symposium on 12 March. On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. Want more in-person public sector content?

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How the City of Canton worked with Wi-Fiber to build a safer and more connected community

AWS Public Sector Blog

In 2020, the City of Canton, Ohio set out to build a better, safer, and more connected community. Initially Wi-Fiber’s deployments focused on public safety solutions, such as license plate recognition (LPR).

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The Benefits of Automation for Constituent Identity Verification

Government Technology Insider

When constituent services and benefit programs moved their application processes online, they were made far more accessible to malicious actors – we found this out during the COVID-19 pandemic. credit reports, credit scores, and other public records). That’s something we need to change. The first challenge is fraud.

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How the Norton Police Department saves time and money with AWS Public Sector Partner SOMA Global

AWS Public Sector Blog

In early 2020, the Norton Police Department’s (NPD) on-premises, legacy system, failed them for the last time. To revive them, NPD made the decision to go live on the SOMA public safety platform—six months ahead of the scheduled cutover date. Lifesaving services were down.

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Automate document processing with Document AI for government

Google Public Sector

Agency leaders can use Document AI to help process paper and images at scale to better deliver services to their constituents. Document AI applicability across functions Since its launch in 2020, Document AI has seen wide adoption by government agencies including the State of Hawaii. 15 in Washington D.C.

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Omnichannel Customer Service Helps Agencies Adapt to New Demands

GovLoop

An interview with Kate Boronkay, Marketing Manager, Public Sector, Zendesk. Now comes the hard part: keeping pace with constituents who’ve loved what they’ve seen and are looking for more. For constituents, a better customer experience leads to higher constituent engagement, which builds trust and loyalty.