Remove 2020 Remove Constituents Remove Implementation
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How the City of Canton worked with Wi-Fiber to build a safer and more connected community

AWS Public Sector Blog

In 2020, the City of Canton, Ohio set out to build a better, safer, and more connected community. Deployment requires limited disruptions, and minimal manpower to implement. The overarching solution offered tangible results within the community, with thousands of traffic and safety incidents identified since implementation.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers.

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The Benefits of Automation for Constituent Identity Verification

Government Technology Insider

When constituent services and benefit programs moved their application processes online, they were made far more accessible to malicious actors – we found this out during the COVID-19 pandemic. This results in many cases requiring a mix of automated and manual reviews of constituent applications. That’s something we need to change.

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Announcing the winners of the inaugural Future of Government Awards: Celebrating digital transformation initiatives around the world

AWS Public Sector Blog

The open source app IO was launched in early 2020 by PagoPA , a state-owned company created to spread digital services in Italy, to overturn this paradigm by putting simple and user-centered public services into the citizens’ pockets.

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Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

AWS Public Sector Blog

They often rely on donor and grant funding, so they have to justify every expense to their constituents. The SEDT has processed more than 2,600 requests since Urban launched it in September 2020. Going over budget is not an option. For programmers, Urban also built a SEDT API and R package.

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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

In his keynote, Dave Levy, vice president of AWS worldwide public sector, said, “We’re here today because of our commitment to the region, serving you with the solutions and technology you need to improve the lives of your citizens, students, customers, and constituents.” billion liters returned to communities annually.

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Improve road safety by analyzing traffic patterns with no-code ML using Amazon SageMaker Canvas

AWS Public Sector Blog

These technologies enable transportation and other government agencies to enhance the experience of constituents and provide cost-effective transportation and mobility solutions. All the sensitive information was excluded during data encoding, resulting in 32 features and 12,316 instances of road accidents.