AWS Public Sector Blog

APRIL 3, 2024

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. But then you get a comment that says, ‘This was so easy, I needed to cry. You saved my life today.'”

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Campaign Local Government Outreach Implementation 195

AWS Public Sector Blog

NOVEMBER 22, 2022

The open source app IO was launched in early 2020 by PagoPA , a state-owned company created to spread digital services in Italy, to overturn this paradigm by putting simple and user-centered public services into the citizens’ pockets. Learn more about open source solutions for governments.

Government 246

Government Public Sector Public Service Development 246

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. The SEDT has processed more than 2,600 requests since Urban launched it in September 2020. Going over budget is not an option. For programmers, Urban also built a SEDT API and R package.

Nonprofit 189

Nonprofit Laws Public Policy Development 189

AWS Public Sector Blog

FEBRUARY 28, 2023

Consider another example scenario: Ira, a current Medicaid enrollee, was enrolled in June 2020 due to job loss, but he has since moved multiple times. The Medicaid agency sends a letter to Ira using the address they have on file from 2020, but the letter is returned for the reason, “Not Deliverable As Addressed – Unable to Forward (UTF).”

Outreach 130

Outreach Public Sector Engagement Constituents 130

GovLoop

JULY 27, 2023

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found. In 2019, the average visit time was 13 minutes, 4 seconds.

Constituents 98

Constituents Engagement Housing Management 98

AWS Public Sector Blog

MARCH 21, 2024

In his keynote, Dave Levy, vice president of AWS worldwide public sector, said, “We’re here today because of our commitment to the region, serving you with the solutions and technology you need to improve the lives of your citizens, students, customers, and constituents.” billion liters returned to communities annually.

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Public Sector Sustainability Security Regulations 195

AWS Public Sector Blog

MARCH 2, 2023

In early 2020, the Norton Police Department’s (NPD) on-premises, legacy system, failed them for the last time. We will never forget in our time of need you stopped everything you were doing to help us,” said Sergeant Bucky Culbertson to describe the impact of working with Amazon Web Services (AWS) Partner SOMA Global (SOMA).

Public Sector 130

Public Sector Public Safety Laws Government Agency 130

GovLoop

NOVEMBER 7, 2022

Now comes the hard part: keeping pace with constituents who’ve loved what they’ve seen and are looking for more. In 2020, GHVP partnered with Zendesk to streamline and centralize its communications as well as support employees and agencies across the state. Managing Multiple Channels.

Constituents 59

Constituents Communications Engagement Housing 59

AWS Public Sector Blog

APRIL 27, 2023

Establish an AWS foundation In 2020, the Georgia DHS began to plan and consolidate environments and selected AMS from AWS to provide the necessary cloud framework for migration. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

Public Sector 130

Public Sector Local Government Management Security 130

Google Public Sector

OCTOBER 19, 2022

Agency leaders can use Document AI to help process paper and images at scale to better deliver services to their constituents. Document AI applicability across functions Since its launch in 2020, Document AI has seen wide adoption by government agencies including the State of Hawaii.

Government 98

Government Government Agency Public Sector Constituents 98

The Stoop (NYU Furman Center)

NOVEMBER 28, 2023

But as concerns about gentrification and displacement in urban areas have become more widespread, supply skepticism has expanded from the traditional anti-development constituencies to renters and social advocates fighting for equitable neighborhood planning.

Housing 115

Housing Legislation Development Community Development 115

Government Technology Insider

OCTOBER 24, 2024

The pressure is on state and local governments to present constituents with a unified digital experience to help improve access to and the delivery of services. In 2020 state agencies invested heavily in digital tools that changed both the back end and citizen-facing experiences.

Constituents 52

Constituents Social Services Government Local Government 52

Google Public Sector

AUGUST 31, 2022

Constituents looking for career counseling and employment support, for instance, could visit one of the in-person satellite offices. But when the pandemic hit in 2020, offices closed, leaving the county struggling to provide real-time employment services that were increasingly essential.

Coordinator 64

Coordinator Constituents Development Management 64

Government Technology Insider

AUGUST 17, 2023

The pressure is on state and local governments to present constituents with a unified digital experience to help improve access to and the delivery of services. In 2020 state agencies invested heavily in digital tools that changed both the back end and citizen-facing experiences.

Constituents 52

Constituents Social Services Government Local Government 52

AWS Public Sector Blog

JANUARY 31, 2024

These technologies enable transportation and other government agencies to enhance the experience of constituents and provide cost-effective transportation and mobility solutions. All the sensitive information was excluded during data encoding, resulting in 32 features and 12,316 instances of road accidents.

Transportation 195

Transportation Public Sector Accountability Implementation 195

zencity

DECEMBER 19, 2022

Yet, few departments exploit and leverage one of the most important data resources at their disposal – their constituents’ feedback about their operation, sense of safety, and trust in their local police. This information is paramount to success, and it is at our fingertips. About 21% (53.8

Laws 52

Laws Constituents Budgeting Engagement 52

GovLoop

SEPTEMBER 3, 2024

You might have a good sense of how your constituents feel about a particular issue, but a survey helps you confirm — or revise — your assumptions, and it allows you to get more meaningful context. Surveys provided a way to understand the pandemic’s impact, both on constituents and the economy. “We

Constituents 52

Constituents Engagement Budgeting Management 52

GovPilot

DECEMBER 6, 2023

2020 very quickly familiarized citizens with new everyday health expectations that they now often do try to live by. In a post COVID-19 world, there is no misunderstanding the important relationship between the public and the proper health health precautions.

Public Health 52

Public Health Local Government Government Constituents 52

Google Public Sector

AUGUST 29, 2022

While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. In 2020, 79 ransomware attacks hit government organizations, amounting to nearly $19 billion in downtime and recovery costs 1.

Local Government 52

Local Government Security Government Public Sector 52

Google Public Sector

JUNE 15, 2022

By modernizing their technology infrastructure, KYTC can more easily support their goal of providing real-time monitoring and insights into road conditions to support its constituents. Winner: Oklahoma Office of Management and Enterprise Services (OMES).

Government 52

Government Public Sector Constituents Transportation 52

GovLoop

AUGUST 21, 2023

Consider this: Within two years of making CX a top priority, the Veterans Affairs Department in 2020 saw veteran trust in VA health care hit more than 90% for the first time. Improving Employees’ Experience Research shows that happy workers provide better customer service. Specifically, VA used 5.7

Implementation 52

Implementation Operations Government Constituents 52

Poverty & Policy

MAY 12, 2017

The House bill would eliminate the CFC program in 2020, cutting an estimated $12 billion in federal Medicaid funding in the first six years. They believe passing nothing would be worse, what with their valuing their re-election prospects more than their constituents’ well-being. So the story’s far from over.

Housing 40

Housing Advocacy Voting Constituents 40

Rebuilding Place in Urban Space

AUGUST 26, 2022

This led to a greater number of people "being on the street," and more issues being played out in the public space and needing to be addressed (" Creating 'community safety partnership neighborhood management programs as a management and mitigation strategy for public nuisances ," 2020), while at the same time recognizing that the unhoused are one (..)

Sanitation 52

Sanitation Public Safety Management Outreach 52

Rebuilding Place in Urban Space

DECEMBER 5, 2023

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

GovLoop

DECEMBER 20, 2024

Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. You need to craft data-driven narratives that connect with the intended audience, whether government officials, legislators or constituents.

Communications 106

Communications Legislation Constituents Transportation 106

AWS Public Sector Blog

JULY 26, 2023

In 2020, when the pandemic increased the need for grocery delivery, states began to quickly support online SNAP purchases. In 2017, Amazon was one of the first retailers to work with the USDA to build support for online utilization of Supplemental Nutrition Assistance Program (SNAP) benefits.

Public Sector 130

Public Sector Local Government Government Agency Government 130

AWS Public Sector Blog

SEPTEMBER 20, 2022

Since the 2020 election, over half of the states in the US have changed election laws. Voterly , from Vidaloop , is a modern-day voter app powered by AWS that answers questions constituents might have leading up to Election Day, like: Am I still registered?, Educating and inspiring voters to get ready for the midterm elections.

Voting 130

Voting Engagement Public Sector Nonprofit 130

Rebuilding Place in Urban Space

FEBRUARY 18, 2025

Best practice capacity building efforts that I've come across: -- " Building civic engagement systematically: Seattle's Department of Neighborhoods ," (2022) -- " Framingham Massachusetts creates Citizen Participation Officer position " (2018) -- " Gaps in Parks Master Planning: Part Eight | Civic Engagement and Positive Promotion of Democracy ," (2024) (..)

Transportation 52

Transportation Parks And Recreation Economic Development Urban Planning 52

GovLoop

MAY 15, 2023

An interview with Kelly Adams, Communication and Education Supervisor, and Smokey Solis, Communication and Education Specialist, Oklahoma Department of Wildlife Conservation In 2020, the Oklahoma Department of Wildlife Conservation adopted a unique — and often delightfully irreverent — approach to its use of social media.

Social Media 59

Social Media Communications Accountability Constituents 59

GovLoop

NOVEMBER 23, 2022

In 2020, the Oklahoma Department of Wildlife Conservation adopted a unique — and often delightfully irreverent — approach to its use of social media. This article first appeared in “ Your Guide to Building Constituent Engagement.” ” There’s more on how to increase engagement with your community here.

Social Media 59

Social Media Communications Accountability Constituents 59

Government Technology Insider

FEBRUARY 21, 2023

billion since March 2020. A more effective fraud prevention strategy that combines multiple modern prevention tools with established detection solutions will enable states to focus attention and effort on improving constituents’ lives and supporting them in times of need. Department of Labor reported fraud estimates of about $45.6

Constituents 52

Constituents Security Government Development 52

The Stoop (NYU Furman Center)

MARCH 10, 2023

4 That average will change slightly each year to reflect the normal annual variation in the mix of products and borrower characteristics – for example, it was up by two basis points (bp) in 2021 over 2020, but down by the same amount from the prior year. percent to 0.49 percent to 0.49

Press Release 52

Press Release Housing Regulations Implementation 52

Government Technology Insider

JANUARY 26, 2023

Launched in 2020, the CDC’s Data Modernization Initiative (DMI) aims to enhance operations for the future of healthcare administration and delivery. Fletcher agreed, saying, “You can’t just pick it up and shift from the mainframe to the cloud.

Security 52

Security Operations Public Health Constituents 52

NLRG (National Legal Research Group)

OCTOBER 8, 2020

The provision also sets a two-year statute of limitations except for 2017 injuries that are filed in 2020. On March 25, 2020, the Supreme Court left questions unanswered as it declined to hear the writ of certiorari filed by the Estate of Raheel Siddiqui in Siddiqui v. 2512 (2020), appealed from Siddiqui v. 3d 978, 981 (9th Cir.

Legislation 40

Legislation Supervision Laws Sustainability 40