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An interview with Kate Boronkay, Marketing Manager, PublicSector, Zendesk. “All these moving parts make for a very complex program that depends on careful coordination and essential, time-sensitive communication,” Boronkay said. Managing Multiple Channels.
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This work includes best serving our community members who primarily use phones to get in touch with us through 311 services. Using Google Cloud Contact Center AI, we have been able to effectively manage the calls we receive 24 x 7 and communicate with residents who speak Spanish as well as English.
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Since the 2020 election, over half of the states in the US have changed election laws. Voterly explains each issue and sides of the argument, then collects data from relevant interest groups to calculate a score that communicates where a politician stands on various aspects of an issue. Register to vote now at TurboVote.
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