2020, Communications and Constituents - Public Administration Today

Better Communications Tops Data To-Do List

GovLoop

DECEMBER 20, 2024

Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. For many agencies, the challenge is learning to communicate those insights effectively. Its not enough to dig up good data.

Communications

Communications Legislation Constituents Transportation

Announcing the winners of the inaugural Future of Government Awards: Celebrating digital transformation initiatives around the world

AWS Public Sector Blog

NOVEMBER 22, 2022

His immediate priority was to create the “State in the smartphone” – so people could communicate directly with the state via their smartphones. After registering, citizens can receive communications and complete in-app payments. He is the youngest minister in the political history of Ukraine.

Government

Government Public Sector Public Service Development

New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

APRIL 3, 2024

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. What we have to communicate is life-saving information. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. You saved my life today.'”

Campaign

Campaign Local Government Outreach Implementation

Designing an Accessible and Equitable Experience for Constituents Accessing Unemployment Insurance

Government Technology Insider

JUNE 22, 2023

This standard demonstrates the importance of transparent and clear communication. For UI, this means that communication with constituents should include a path of action. The applicant should then receive a follow-up communication informing them of their claim status.

Constituents

Constituents Communications Translation Government

4 ways AWS can help with Medicaid unwinding

AWS Public Sector Blog

FEBRUARY 28, 2023

Amazon Pinpoint , a multi-channel communications tool, can help in this scenario. Consider another example scenario: Ira, a current Medicaid enrollee, was enrolled in June 2020 due to job loss, but he has since moved multiple times. She misses the letter and doesn’t respond in time. Scenario 3. An agency worker scans the returned mail.

Outreach

Outreach Public Sector Engagement Constituents

Omnichannel Customer Service Helps Agencies Adapt to New Demands

GovLoop

NOVEMBER 7, 2022

Now comes the hard part: keeping pace with constituents who’ve loved what they’ve seen and are looking for more. “All these moving parts make for a very complex program that depends on careful coordination and essential, time-sensitive communication,” Boronkay said. Managing Multiple Channels.

Constituents

Constituents Communications Engagement Housing

Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

JULY 27, 2023

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found. In 2019, the average visit time was 13 minutes, 4 seconds.

Constituents

Constituents Engagement Housing Management

Summit County (Utah) Community Planning Lab as an example of civic engagement and best practice technical assistance

Rebuilding Place in Urban Space

DECEMBER 5, 2023

. -- 2023-2024 Workshop Schedule The Seattle Department of Neighborhoods sponsors a variety of programs where citizens undertake community projects with financial and training support from the city. They also have a small grant program for friends of parks groups. Participatory Budgeting initiatives.

Engagement

Engagement Parks And Recreation Elected Officials Transportation

Enabling public-private collaborations to innovate on behalf of those facing food insecurity

AWS Public Sector Blog

JULY 26, 2023

In 2020, when the pandemic increased the need for grocery delivery, states began to quickly support online SNAP purchases. In 2017, Amazon was one of the first retailers to work with the USDA to build support for online utilization of Supplemental Nutrition Assistance Program (SNAP) benefits.

Public Sector

Public Sector Local Government Government Agency Government

How AWS supports the 10th anniversary of National Voter Registration Day with digital tools for civic engagement

AWS Public Sector Blog

SEPTEMBER 20, 2022

Since the 2020 election, over half of the states in the US have changed election laws. Voterly , from Vidaloop , is a modern-day voter app powered by AWS that answers questions constituents might have leading up to Election Day, like: Am I still registered?, Educating and inspiring voters to get ready for the midterm elections.

Voting

Voting Engagement Public Sector Nonprofit

Social Media Gives an Oklahoma Agency Its Voice

GovLoop

MAY 15, 2023

An interview with Kelly Adams, Communication and Education Supervisor, and Smokey Solis, Communication and Education Specialist, Oklahoma Department of Wildlife Conservation In 2020, the Oklahoma Department of Wildlife Conservation adopted a unique — and often delightfully irreverent — approach to its use of social media.

Social Media

Social Media Communications Accountability Constituents

Social Media Gives an Oklahoma Agency Its Voice

GovLoop

NOVEMBER 23, 2022

An interview with Kelly Adams, Communication and Education Supervisor, and Smokey Solis, Communication and Education Specialist, Oklahoma Department of Wildlife Conservation. In 2020, the Oklahoma Department of Wildlife Conservation adopted a unique — and often delightfully irreverent — approach to its use of social media.

Social Media

Social Media Communications Accountability Constituents

Kevin Esterling: 2020 Election Analysis Part 2

Policy Chats

DECEMBER 11, 2020

In this episode, Professor of Political Science and Public Policy Kevin Esterling talks with students from the UC Riverside School of Public Policy about utilizing technology to bridge the gap between constituents and representatives as well as rifts in the Democratic Party following this election.

Public Policy

Public Policy Constituents Communications Engagement

2020 Election: Analysis Part 2 (with Kevin Esterling)

Policy Chats

DECEMBER 11, 2020

In this episode, Professor of Political Science and Public Policy Kevin Esterling talks with students from the UC Riverside School of Public Policy about utilizing technology to bridge the gap between constituents and representatives as well as rifts in the Democratic Party following this election.

Public Policy

Public Policy Constituents Communications Engagement

2020 Election: Analysis Part 2 (with Kevin Esterling)

Policy Chats

DECEMBER 11, 2020

In this episode, Professor of Political Science and Public Policy Kevin Esterling talks with students from the UC Riverside School of Public Policy about utilizing technology to bridge the gap between constituents and representatives as well as rifts in the Democratic Party following this election. Music by: C Codaine.

Public Policy

Public Policy Constituents Communications Engagement

Supply Skepticism Revisited: What New Research Shows About the Impact of Supply on Affordability

The Stoop (NYU Furman Center)

NOVEMBER 28, 2023

But as concerns about gentrification and displacement in urban areas have become more widespread, supply skepticism has expanded from the traditional anti-development constituencies to renters and social advocates fighting for equitable neighborhood planning. “That would really help me make the pitch to the Black and brown communities.”

Housing

Housing Legislation Development Community Development

Times Square Alliance Streetwatch program for reporting problems in the public space

Rebuilding Place in Urban Space

AUGUST 26, 2022

Tools like report it ® , as elements of branded reporting initiatives like Streetwatch and helping programs like Community First allow us to act, not just notice something and walk on by, doing nothing. Too many agencies blow off queries from serious blogs (maybe now they just ignore email?)

Sanitation

Sanitation Public Safety Management Outreach

Public Administration Today

Better Communications Tops Data To-Do List

Announcing the winners of the inaugural Future of Government Awards: Celebrating digital transformation initiatives around the world

Trending Sources

New Mexico delivers customer-obsessed human services programs powered by AWS

Designing an Accessible and Equitable Experience for Constituents Accessing Unemployment Insurance

4 ways AWS can help with Medicaid unwinding

Omnichannel Customer Service Helps Agencies Adapt to New Demands

Indiana BMV Builds on Three Pillars to Drive up CX

Summit County (Utah) Community Planning Lab as an example of civic engagement and best practice technical assistance

Enabling public-private collaborations to innovate on behalf of those facing food insecurity

How AWS supports the 10th anniversary of National Voter Registration Day with digital tools for civic engagement

Social Media Gives an Oklahoma Agency Its Voice

Social Media Gives an Oklahoma Agency Its Voice

Kevin Esterling: 2020 Election Analysis Part 2

2020 Election: Analysis Part 2 (with Kevin Esterling)

2020 Election: Analysis Part 2 (with Kevin Esterling)

Supply Skepticism Revisited: What New Research Shows About the Impact of Supply on Affordability

Times Square Alliance Streetwatch program for reporting problems in the public space

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