Remove 2020 Remove Campaign Remove Implementation
article thumbnail

New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers.

Campaign 195
article thumbnail

How one nonprofit uses AWS to amplify citizen advocacy across Africa

AWS Public Sector Blog

Whether lobbying political leaders in world capitals or running grassroots campaigns in local communities, ONE encourages governments to fight extreme poverty and preventable disease, particularly in Africa. Users can ask the chatbot for information about local campaigns and volunteer for opportunities in their area.

Advocacy 162
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Supply Skepticism Revisited: What New Research Shows About the Impact of Supply on Affordability

The Stoop (NYU Furman Center)

Meanwhile, building community trust, advocating for policies that facilitate construction, and implementing bold, forward-thinking strategies despite short-term political considerations remains essential. "We The increasing political resistance has left decision-makers at an impasse regarding the addition of new supply, panelists said.

Housing 115
article thumbnail

Times Square Alliance Streetwatch program for reporting problems in the public space

Rebuilding Place in Urban Space

A recent upload in my photo feed was from last fall, and showed a public art campaign posted on a trash can in Times Square, where the public spaces are managed by the Times Square Alliance business improvement district. More about this later.) report it ® is a reporting tool that doesn't require the reporter to provide contact information.

article thumbnail

In extremis: what Ukraine 2.0 tells us about reforming government and the public sector

Public Purpose - An Independent Advisory Company

Titled “war is reshaping the Ukrainian state – for the better”, these few excerpts invite reflection from those either leading, advocating or trying to implement deep, lasting reforms in government and the public realm. DIIA launched in 2020, was the centrepiece of this effort. reform movement.

article thumbnail

Summit County (Utah) Community Planning Lab as an example of civic engagement and best practice technical assistance

Rebuilding Place in Urban Space

Neighborhood groups had to come together to come up with and implement a program of community improvements. (These are just some examples.) What distinguished the Minneapolis Neighborhood Revitalization Program program is that it was citizen-led. The city developed a capacity building and training infrastructure to support it.

article thumbnail

November 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Prevention: To prevent the above scenario from initially happening or repeating, admins should change the implementation to use the Teams bundle ID rather than the.app name when checking for the presence of Teams on a device. Feature is disabled for EDU tenants while the team implements a policy setting. in English – US markets only.