AWS Public Sector Blog

APRIL 3, 2024

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. Today, HSD’s texting campaigns are more sophisticated than ever. What we have to communicate is life-saving information.

Campaign 68

Campaign Local Government Outreach Implementation 68

GovLoop

MAY 15, 2023

An interview with Kelly Adams, Communication and Education Supervisor, and Smokey Solis, Communication and Education Specialist, Oklahoma Department of Wildlife Conservation In 2020, the Oklahoma Department of Wildlife Conservation adopted a unique — and often delightfully irreverent — approach to its use of social media.

Social Media 59

Social Media Communications Accountability Constituents 59

GovLoop

NOVEMBER 23, 2022

In 2020, the Oklahoma Department of Wildlife Conservation adopted a unique — and often delightfully irreverent — approach to its use of social media. The digital outreach works, and it’s a model for other agencies. The agency’s social media campaign has helped humanize the organization and build trust. “We Get the Guide.

Social Media 59

Social Media Communications Accountability Constituents 59

Rebuilding Place in Urban Space

DECEMBER 5, 2023

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. Jose Galdamez, the city representative for the MacArthur Park Neighborhood Council, said the city is trying new outreach strategies to recruit members.

Engagement 52

Engagement Parks And Recreation Article 2023 52

Rebuilding Place in Urban Space

AUGUST 26, 2022

A recent upload in my photo feed was from last fall, and showed a public art campaign posted on a trash can in Times Square, where the public spaces are managed by the Times Square Alliance business improvement district. More about this later.)

Sanitation 52

Sanitation Public Safety Magazine Management 52