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How the Transportation Security Administration delivers equitable customer experience

Partnership for Public Service

With the holiday season approaching, millions of people will be flooding to airports and other transportation hubs across the country. In addition, the agency’s customer service branch collaborated with the TSA’s Training and Development Office to ensure plain language training would be implemented for all new officers.

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Smart, safe and sustainable cycling: how AI-powered insights will encourage the next generation

Open Access Government - Technology News

The total value of the UK bicycle market was estimated to be around 47% higher in 2021 than in 2019, and the latest DfT Road Traffic Estimates suggest that cycle traffic in 2021 was 15.7% higher than pre-pandemic levels in 2019. With this, they can effectively plan, implement and monitor current and future schemes.

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Great News for Chile

Human Transit

My friend Professor Juan Carlos Muñoz Abogabir is Chile’s new Minister of Transport. He is a Bus Rapid Transit expert and an eloquent advocate for sustainable and just transport planning, and is also one of the nicest people I know. The implementation of Transantiago, however, was a disaster. Fast forward to 2019.

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Electronic waste: Blockchain improves customer experience and drives sustainability

Open Access Government - Technology News

million metric tons generated in 2019 alone. Far-reaching potential for reducing electronic waste The implementation of blockchain-enabled traceability for used smartphones has the potential to make a significant impact on reducing electronic waste in the mobile industry. billion smartphones this year.

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Enhancing Federal AI Safety: Responsible and Secure AI Sandbox

Microsoft Public Sector

Introduction This white paper explores the philosophy and implementation strategy of the Federal Responsible and Secure Artificial Intelligence (AI) Sandbox, an initiative aimed at promoting responsible and secure AI practices within federal government agencies. Notably, the US needs to maintain its competitive advantage by leveraging AI.

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To and from origin stations can be difficult: More on the Silver Line and intra-neighborhood transit (tertiary network)

Rebuilding Place in Urban Space

Although I did here, " Tysons (Corner) 10 Years after the plan to make it more walkable: the necessity of implementation mechanisms " (2020). This comes up in a letter to the editor to the Post (" Why I won’t take the Silver Line to Dulles ").

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Enhancing multidisciplinary collaboration in digital pathology with cloud-based PACS

AWS Public Sector Blog

In a joint research initiative with INFINITT, SMC piloted a cloud-native picture archiving and communication system (PACS) in its pathology department in 2019. Typically, biopsy specimens need to be transported by porters, processed and prepped by the lab technicians for microscopic examination, and finally interpreted by pathologists.