Seizing the agentic AI advantage
McKinsey Public & Social Sector Insights
JUNE 13, 2025
From 2018 to 2022, for example, AI adoption remained relatively stagnant, with about 50 percent of companies deploying the technology in just one business function, according to McKinsey research (Exhibit 1). However, this enthusiasm has yet to translate into tangible economic results. Yet AI was largely the domain of experts.
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