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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

In 2018, the bureau made a big training push, updating curricula and ensuring that all employees received training in their first two weeks on the job, according to the BMV’s 2018 annual report. Residents will need to find other times and places to work their way through “War and Peace.”

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Prepare Against Being a Prime Target

GovLoop

Here are a few numbers for your agency to consider when it comes to ransomware: 330 individual ransomware attacks on government organizations took place between 2018 and October 2022. $5 17 days was the average downtime government organizations lost, varying from six days in 2022 to over 20 days in 2018. Favorite

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Share So Others Might Learn

GovLoop

The initiative, which began in 2018, encompasses a wide range of entities, from state and local government and educational institutions to organizations managing critical infrastructure. ” To see more about how agencies are implementing cybersecurity, download the guide.

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Travis County Makes Audits Less Taxing

GovLoop

Like many local agencies, the Auditor’s Office in Travis County, Texas, needed to do more with less: While a dynamic housing market increased the volume of property tax refunds by 25% annually since 2018, the office received no extra funding to complete its legally required audits.

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Get Your Data House in Order

GovLoop

The Federal Data Strategy, released in 2018, set high-level goals for using and handling data. For more ideas about how to use data in important and innovative ways, download it here: Get the guide Photo by Scott Webb at pexels.com Favorite In 2024, agencies will need to get their data in shape to make the most of it.

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Volusia Sheriff’s Office Navigates Complexities Around FOIA Requests with Automated Workflows

Government Technology Insider

The benchmark report found that overall, complexity in public records has increased by 57 percent since 2018. To learn more about how agencies can use automation navigate the complexities and challenges around FOIA requests, download the benchmark report.

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AWS announces expanded IMAGINE Grant opportunities for nonprofits

AWS Public Sector Blog

The 2024 AWS IMAGINE Grant application instructions are now available for download. About the AWS IMAGINE Grant Since the launch of the AWS IMAGINE Grant program in 2018, AWS has awarded more than $7 million in unrestricted funding, AWS Promotional Credit, and AWS training support to 92 nonprofit organizations.