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The Future Is Customer-Centered

GovLoop

Agencies had their rules, and constituents had to navigate them to get the services they needed. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government. One hurdle Morton sees is that government agencies tend to operate by business unit. The Vision.

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Achieve Greater Reemployment Results By Supporting Agency Staff With Technology

Government Technology Insider

RESEA is often considered supplementary to UI, but the program is one of the primary ways to introduce constituents to new occupations, allowing them to expand their searches to return to a fulfilling career more quickly. Labor agencies may already be evaluating these technologies and applications for their UI systems at large.

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Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

AWS Public Sector Blog

They often rely on donor and grant funding, so they have to justify every expense to their constituents. They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. Going over budget is not an option. Python).

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Thinking bigger about what’s possible and customer-driven innovation: re:Invent 2022 public sector leadership session with Max Peterson recap

AWS Public Sector Blog

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. The AWS IMAGINE Grant , started in 2018, funds US-based nonprofits that use cloud technology to solve the world’s most pressing challenges.

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4 Tips for Leveraging Data in Your Grant Report

DH Leonard Consulting & Grant Writing Services

If your organization is new to grant seeking, or you’ve only recently incorporated grant applications as part of your development operations, curating your grant calendar and sending out proposals can seem high-stakes enough. What constituent feedback have you received? What do you think about the program’s impact so far?

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What you missed at that 2023 IMAGINE: Nonprofit conference

AWS Public Sector Blog

Since the program’s inception in 2018, AWS has awarded grants to 66 nonprofit organizations with missions ranging from food security and housing, to maternal healthcare and social justice. We’ve seen some of the biggest and most innovative ideas come from IMAGINE Grant applicants. Learn more about how to apply for the AWS IMAGINE Grant here.

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National Volunteer Week: April 16th-22nd

Rebuilding Place in Urban Space

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. While out of date in terms of current programs, the book Neighbor Power describes the first couple decades of the program. Some cities already do this.