GovLoop

JULY 27, 2023

From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found. In 2018, the bureau made a big training push, updating curricula and ensuring that all employees received training in their first two weeks on the job, according to the BMV’s 2018 annual report.

Constituents 98

Constituents Engagement Housing Management 98

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government. There was a time when government paid little attention to what we now call “customer experience” (CX).

Constituents 64

Constituents Government Agency Operations Government 64

GovLoop

MARCH 21, 2023

Leadership or legislators might not be moved by the need for simplifying IT management or improving collaboration, but they understand the need to keep constituents safe and services running. Department of Agriculture took this approach in 2018, when it adopted a combination of public and private cloud services.

Security 52

Security Legislation Constituents Leadership 52

AWS Public Sector Blog

MARCH 15, 2023

Since the program’s inception in 2018, AWS has awarded grants to 66 nonprofit organizations with missions ranging from food security and housing, to maternal healthcare and social justice. We’ve seen some of the biggest and most innovative ideas come from IMAGINE Grant applicants.

Nonprofit 52

Nonprofit Public Sector Leadership Engagement 52

Rebuilding Place in Urban Space

APRIL 19, 2023

Filling sandbags at Sugar House Park, Salt Lake City. Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. Ward Halls/Democracy House. This week: How about volunteering in something?

Parks And Recreation 52

Parks And Recreation Elected Officials Engagement Advocacy 52

The Stoop (NYU Furman Center)

MARCH 10, 2023

The average guarantee fee (G-fee) of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), who currently finance about half of the nearly $13 trillion of outstanding first-lien single-family mortgages in the country, 1 is among the most closely-watched numbers by housing finance policymakers and the mortgage lending industry.

Press Release 52

Press Release Housing Regulations Implementation 52

AWS Public Sector Blog

NOVEMBER 29, 2022

Kennedy Center for the Performing Arts is leveraging a data warehouse and AI and ML to develop a multi-faceted view of their constituent data, which will enable the organization to expand and personalize its donor outreach. The John F. The application cycle for next year’s AWS IMAGINE Grant will open in the spring of 2023.

Nonprofit 98

Nonprofit Public Sector Outreach Constituents 98