GovLoop

JULY 27, 2023

People: Adopting a Customer-centric Mindset A 2021 study by Deloitte notes a close link between employee engagement and customer satisfaction, citing the Indiana BMV contact center as an example. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found. “The team cut the online prices $5.00

Constituents 98

Constituents Engagement Housing Management 98

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government. There was a time when government paid little attention to what we now call “customer experience” (CX).

Constituents 64

Constituents Government Agency Operations Government 64

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. Going over budget is not an option. They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. Python).

Nonprofit 75

Nonprofit Laws Public Policy Development 75

AWS Public Sector Blog

MARCH 15, 2023

Nonprofit innovators from across the country led live sessions for other nonprofit leaders about how they’re innovating with cloud technology and engaging their communities. We’ve seen some of the biggest and most innovative ideas come from IMAGINE Grant applicants. Learn more about how to apply for the AWS IMAGINE Grant here.

Nonprofit 52

Nonprofit Public Sector Leadership Engagement 52

AWS Public Sector Blog

NOVEMBER 29, 2022

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. The AWS IMAGINE Grant , started in 2018, funds US-based nonprofits that use cloud technology to solve the world’s most pressing challenges.

Public Sector 59

Public Sector Leadership Nonprofit Security 59

Rebuilding Place in Urban Space

APRIL 19, 2023

My intended thesis was around urban planning and civic participation and engagement, because local land use issues are the issue most likely to get people involved in local civic affairs, other than having children and being involved in education issues. Florida, Wyoming explain " -- " Corporate volunteerism: ‘Not charity.

Parks And Recreation 52

Parks And Recreation Elected Officials Engagement Advocacy 52

The Stoop (NYU Furman Center)

MARCH 10, 2023

Meanwhile, any reduction in capital requirements from today’s elevated levels would predictably be castigated by housing specialists from the political right and like-minded members of Congress, who will undoubtedly then accuse the FHFA of engaging in deliberate undercapitalization, such as existed pre-2008 (as explained below).

Press Release 52

Press Release Housing Regulations Implementation 52