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Nominations open for the 2024 American City & County Crown Communities and Exemplary Public Servants awards

American City & Country

Since 2004, the Crown Communities awards have recognized government projects with long-term implications for a city/county/municipality and its constituents. The Exemplary Public Servants awards were created in 2018, and since then, AC&C has selected exemplary leaders based exclusively on merit.

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Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

AWS Public Sector Blog

They often rely on donor and grant funding, so they have to justify every expense to their constituents. They strive to improve the human condition in innumerable ways, yet they cannot raise capital like a commercial organization, so they have to make the most of the resources they have. Going over budget is not an option. Python).

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found. In 2018, the bureau made a big training push, updating curricula and ensuring that all employees received training in their first two weeks on the job, according to the BMV’s 2018 annual report.

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Thinking bigger about what’s possible and customer-driven innovation: re:Invent 2022 public sector leadership session with Max Peterson recap

AWS Public Sector Blog

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. The AWS IMAGINE Grant , started in 2018, funds US-based nonprofits that use cloud technology to solve the world’s most pressing challenges.

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The Future Is Customer-Centered

GovLoop

Agencies had their rules, and constituents had to navigate them to get the services they needed. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government. There was a time when government paid little attention to what we now call “customer experience” (CX).

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Achieve Greater Reemployment Results By Supporting Agency Staff With Technology

Government Technology Insider

RESEA is often considered supplementary to UI, but the program is one of the primary ways to introduce constituents to new occupations, allowing them to expand their searches to return to a fulfilling career more quickly. Labor agencies may already be evaluating these technologies and applications for their UI systems at large.

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What you missed at that 2023 IMAGINE: Nonprofit conference

AWS Public Sector Blog

Since the program’s inception in 2018, AWS has awarded grants to 66 nonprofit organizations with missions ranging from food security and housing, to maternal healthcare and social justice. We’ve seen some of the biggest and most innovative ideas come from IMAGINE Grant applicants. Learn more about how to apply for the AWS IMAGINE Grant here.

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