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Cal Poly seeks to transform procurement process with generative AI-powered scope of work generation

AWS Public Sector Blog

To learn more about the Cal Poly Digital Transformation Hub and how your organization can engage, email Nick Osterbur or visit the DxHub website. Learn more about the AWS CIC program. Contributing AWS Authors : Jan Day, Patrick Frontiera, Nick Osterbur, and Darren Kraker

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How the Tri-COG Land Bank is Transforming Vacant Properties in Allegheny County, Pennsylvania

Center for Community Progress

I went house-to-house with a clipboard documenting the conditions of vacant properties that dotted its beautiful brick streets. Community Progress has supported TCLB from the land bank’s inception and was recently engaged to lead the development of its 2023-27 Strategic Plan.

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Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations

AWS Public Sector Blog

Launched in 2017 as the first CIC housed in an institution of higher education, the Cal Poly DxHub provides opportunities for nonprofits, educational bodies, and government agencies to collaborate on their most pressing challenges, test new ideas, and access the technological expertise of AWS to help create cloud-based solutions.

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"Temporary" uses as a way to foil development: Bruce Monroe Elementary School site, DC | from school to park to housing

Rebuilding Place in Urban Space

Those buildings would create 273 units of housing, some of which would have replaced the existing 174 units at Park Morton while it undergoes redevelopment. s zoning commission approved the development plans in 2017, but soon after, a group of neighbors filed a zoning appeal to contest the approval.

Housing 52
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Public consultation and social housing: the importance of listening to tenants

Bang the Table

Taking the perspectives of tenants on board is increasingly necessary, particularly since the Grenfell disaster in the UK in 2017. Although tenant participation is becoming more common when it comes to planning social housing, the ability for tenants to influence their landlords remains considerably limited.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

People: Adopting a Customer-centric Mindset A 2021 study by Deloitte notes a close link between employee engagement and customer satisfaction, citing the Indiana BMV contact center as an example. The team cut the online prices $5.00 below those of a visit to a branch, and online volume shot up,” the institute found.

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Post columnist Colbert King says the DC Council needs to do more oversight

Rebuilding Place in Urban Space

The article mentions Councilmember Robert White question Brenda Donald, director of the DC Housing Authority, asking about her $40,000+ bonus for the year, after the agency was ripped to shreds by a HUD inspection report (" D.C. Housing Authority’s leadership is failing, HUD report says ").