GovLoop

JULY 27, 2023

When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found.

Constituents 98

Constituents Engagement Housing Management 98

GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. And when governments truly need feedback on topics such as capital planning or local development, Xiao believes in public engagement and giving residents tools to weigh in.

Engagement 59

Engagement Constituents Social Media Leadership 59

AWS Public Sector Blog

JANUARY 31, 2024

These technologies enable transportation and other government agencies to enhance the experience of constituents and provide cost-effective transportation and mobility solutions. Get started and learn more about SageMaker Canvas with the following resources: Amazon SageMaker Canvas Amazon SageMaker Developer Guide

Transportation 195

Transportation Public Sector Accountability Implementation 195

AWS Public Sector Blog

JULY 31, 2024

Granular personalization also becomes achievable – AI algorithms can develop customized health alerts by assessing lifestyle factors of individuals. The Amazon S3 API , developed by AWS, provides a standardized and flexible solution for storing and accessing unstructured data across object storage systems. The AWS Cloud is 3.6

Government 189

Government Public Sector Security Budgeting 189

Government Technology Insider

MAY 23, 2024

Sonoma County, California Uses Cloud Solutions to Support Constituents at Risk of Homelessness With homelessness reaching record highs in the U.S. The county developed a smartphone app designed to help young people connect with services and resources. To read the report click here.

Government Agency 59

Government Agency Implementation Constituents Sustainability 59

Rebuilding Place in Urban Space

AUGUST 26, 2022

Times Square in 2017. They do not, but they have developed a program called Community First , working with nonprofits in their district that do have dedicated staff with the expertise and range of applicable resources to help. A much emptier Times Square. Photo: Gary Hershorn, Getty Images. Photo: Michael Grimm.

Sanitation 52

Sanitation Public Safety Management Outreach 52

Disaster Planning and Emergency Management

FEBRUARY 6, 2020

For example, the survivors of the Grenfell Tower fire of June 2017 are united in their quest for justice and decent living conditions. Rather than searching for the 'community', I advocate identifying, utilising and developing specific mechanisms. This must be stronger than factionalism in the constituent population.

Laws 52

Laws Management Translation Community Engagement 52