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Announcing customer and guest speakers for Max Peterson’s Leadership Session at re:Invent 2022

AWS Public Sector Blog

Learn how these pioneers are paving new paths with AWS and discover how you can push boundaries and drive your mission forward for constituents. Fraser, chief technology officer (CTO) of New York City, will join Max Peterson, vice president of worldwide public sector at AWS, onstage. The next chapter for the public sector.

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Highlights from the 2024 AWS Public Sector Symposium Canberra

AWS Public Sector Blog

Since 2017, AWS has trained more than 400,000 Australians on cloud and IT skills. With cloud as the new operational foundation, governments can fully embrace innovation to revolutionize constituent services and operational effectiveness. Rouse shared how he believes that the public sector has reached a tipping point in cloud adoption.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found.

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Innovations in CX: Gauging Engagement

GovLoop

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. How do we get more constituent [voices]?” Launched in 2017, the system has received feedback from more than 10 million veterans. How do we get more feedback?

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Improve road safety by analyzing traffic patterns with no-code ML using Amazon SageMaker Canvas

AWS Public Sector Blog

These technologies enable transportation and other government agencies to enhance the experience of constituents and provide cost-effective transportation and mobility solutions. Solution walkthrough For this blog post, we use a publicly available dataset from Kaggle.

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How AWS can enable the Government of Canada’s 2023-2026 Data Strategy

AWS Public Sector Blog

AWS cloud computing has helped train 200,000 Canadians in technical skills since 2017. Une stratégie de données cohérente consiste à regrouper les informations contenues dans les silos des ministères et des organismes dans des lacs de données intégrés, ce qui constitue une condition préalable cruciale. billion to Alberta’s GDP by 2037.

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Building a Forever Modern IT Infrastructure Starts in the Cloud

Government Technology Insider

Sonoma County, California Uses Cloud Solutions to Support Constituents at Risk of Homelessness With homelessness reaching record highs in the U.S. To read the report click here. last year, government agencies have been turning to technology to help the unhoused.