2017 Communications Constituents 
GovLoop
JULY 27, 2023
When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found.
GovLoop
NOVEMBER 21, 2023
Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. How do we get more constituent [voices]?” Launched in 2017, the system has received feedback from more than 10 million veterans. How do we get more feedback?
AWS Public Sector Blog
JULY 26, 2023
In 2017, Amazon was one of the first retailers to work with the USDA to build support for online utilization of Supplemental Nutrition Assistance Program (SNAP) benefits. But some of these services can cost up to $15 a plate, and in the past, few could be paid for with nutrition assistance programs.
Rebuilding Place in Urban Space
AUGUST 26, 2022
Times Square in 2017. Homelessness and TSA's response: Community First initiative. Tools like report it ® , as elements of branded reporting initiatives like Streetwatch and helping programs like Community First allow us to act, not just notice something and walk on by, doing nothing. A much emptier Times Square.
AWS Public Sector Blog
JULY 31, 2024
The Communications Security Establishment hosts cybersecurity datasets on the Open Data Registry on AWS. AWS cloud computing has helped train 200,000 Canadians in technical skills since 2017. L’infonuagique AWS a aidé quelque 200 000 Canadiens a acquérir des compétences techniques depuis 2017. billion to Alberta’s GDP by 2037.
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