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Tackling New York City’s Housing Crisis is a ‘Shared Responsibility’

The Stoop (NYU Furman Center)

Top New York City officials urged state leaders in Albany to provide the necessary funding and legislative support to build additional housing as the city contends with its worst housing crunch in over 50 years. "We percent—the lowest mark since 1986, according to the latest NYC Housing and Vacancy Survey released last Thursday.

Housing 114
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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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The Future Is Customer-Centered

GovLoop

Agencies had their rules, and constituents had to navigate them to get the services they needed. But in 2015, VA set up the Veterans Experience Office to begin to address the way veterans’ needs were met. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience.

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20th anniversary of the blog| Urban revitalization systems thinking's greatest hits: Part two -- not transportation

Rebuilding Place in Urban Space

In part they are built on "best practice revitalization" pieces that are listed under master planning.

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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

The average guarantee fee (G-fee) of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), who currently finance about half of the nearly $13 trillion of outstanding first-lien single-family mortgages in the country, 1 is among the most closely-watched numbers by housing finance policymakers and the mortgage lending industry.

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A Slice of the Trump Budget’s Shrunken Pie for the Needs of Low-Income People

Poverty & Policy

Safe, stable housing that leaves enough income to help pay for other needs. The Trump budget would deny affordable housing to more than 250,000 of the country’s lowest-income individuals and families who could otherwise have vouchers to cover all but 30% of their income for rent.