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The Future Is Customer-Centered

GovLoop

But in 2015, VA set up the Veterans Experience Office to begin to address the way veterans’ needs were met. Barbara Morton, the VA’s deputy chief veterans experience officer, who joined the office in 2016, has been a leader in that change. One hurdle Morton sees is that government agencies tend to operate by business unit.

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Master planning for solid waste | Creating a VV equivalent for solid waste management and service operating at the metropolitan scale

Rebuilding Place in Urban Space

In transportation, it means that private parking resources are usually not addressed in parking planning (" Testimony on parking policy in DC ," 2012), private sector operators aren't addressed in planning for various modes. In solid waste, it means that the agency only plans wrt residential waste pickup for houses of 1-4 units.

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It’s time to talk about a regional tax to help fund Metro (DC area)

Rebuilding Place in Urban Space

This let the system get sloppy in terms of finance, budgeting, and understanding why "WMATA is so successful at funding operations from farebox revenue." But there are over 20 operators of the various services, including private operators of bus lines. And later about various funding mechanisms. -- St. Step 3: Fix the Funding.

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WMATA and MWCOG announce new joint transit initiative | Could a regional "transport association" be on the horizon, or just a transit bailout?

Rebuilding Place in Urban Space

According to Twitter and other news sources (" WMATA and MWCOG announce new joint transit initiative ," DC News Now) WMATA the operator of regional subway and bus services, and the Metropolitan Washington Council of Governments, are going to start working together. If it wasn't forthcoming, only then cut service.

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Why Strathcona County Council & Administration have Embraced Priority Based Budgeting

PBB Center for Priority Based Budgeting

BPBI Project Update to Priorities Committee - September 16, 2014 When complete in 2015/16, these processes will simplify and strengthen business planning and budgeting at Strathcona County, providing focus and direction to all of the County’s activities. He can be reached at 780-464-8206 or by e-mailing linton.delainey@strathcona.ca.

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Desperate times sometimes lead to a more marketing-oriented guise: WMATA/Metrorail | Bonus: WMATA's financial crisis

Rebuilding Place in Urban Space

Red Line trains will operate every six minutes, while Blue, Orange and Silver line trains will arrive every 12 minutes. That's not unlike what I've suggested for the Inauguration (" Should transit on Inauguration Day be free? ," 2013/2016) and other super special events (" Washington Cherry Blossom Festival and event transit ," 2023).

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30 November 2017 | Rethinking the Government-Nonprofit Partnership: Who’s Funding Whom?, by Kelly LeRoux

PMRA (Public Management Research Association)

In some cases, these foundations or charities are created and operated by private citizens. In other cases, they’re created directly by elected and administrative officials of government organizations, operating as an extension of government agencies yet they engage in fundraising, soliciting private contributions from willing citizen donors.