article thumbnail

A Decade of Improvement at the Dept. of Veterans Affairs

GovLoop

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency.

article thumbnail

Canadian Centre for Cybersecurity’s Assemblyline brings powerful malware analysis to AWS Marketplace

AWS Public Sector Blog

Lire cet article en français The Canadian Centre for Cyber Security (Cyber Centre) , a part of the Communications Security Establishment Canada , was established in 2018 under Canada’s National Cyber Security Strategy. The Cyber Centre is the nation’s centralized source for expert cybersecurity advice, services, and support.

Security 211
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Manatee County Sheriff’s Office transforms performance management to improve service

American City & Country

By doing so, the HR team eliminated outdated spreadsheets and paper forms, encouraged ongoing communication, and leveraged automation to enhance efficiency. Encourage ongoing communication: The new system emphasizes continuous communication between employees and managers to boost morale and foster success.

article thumbnail

Announcing the 2023 Google Cloud Customer Award Winners in Government and Education

Google Public Sector

Recognizing the need to meet evolving demands and expectations, USPS launched the Informed Delivery email subscription service in 2014. AFRL , employing 13,000 individuals including on-site contractors, civilians, and military personnel, requires smooth coordination and communication.

article thumbnail

CFP: New “ITAL &” column in Information Technology and Libraries (ITAL)

A Library Writer's Blog

General technology review : Looking back at the ten-year range, what are the major changes or improvements in library technologies that have occurred since 2014? What cybersecurity implications arise? What are the current and emerging technologies that enable telecommuting, cloud computing, and hybrid learning in libraries?

article thumbnail

4 Tips for Leveraging Data in Your Grant Report

DH Leonard Consulting & Grant Writing Services

With relevant metrics, you can communicate your accomplishments to funders and demonstrate whether you’re on track to reach the objectives laid out in your proposal. You need to do more than just objectively communicate the extent of your results. Balance a mix of data and anecdotal details to tell your story.

article thumbnail

Announcing the 2023 Google Cloud Customer Award Winners in Government and Education

Google Public Sector

Recognizing the need to meet evolving demands and expectations, USPS launched the Informed Delivery email subscription service in 2014. AFRL , employing 13,000 individuals including on-site contractors, civilians, and military personnel, requires smooth coordination and communication.