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Lessons Learned from TANF Clients

Barrett & Greene

In researching the 26-year-old Temporary Assistance for Needy Families (TANF) program recently, we had the chance to talk with Mary Beth Vogel-Ferguson, a University of Utah research professor who has spent the last 23 years in a state-funded project to interview TANF clients and share results with agency management and senior leadership. “My

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The power of the connecting middle: where policy, delivery and democracy meet (and often don’t)

Public Purpose - An Independent Advisory Company

And just as much, innovations that emerge from the people and places who are “in the rules” are often not translated effectively into day-to-day practice. Great results “on the ground” often struggle to be seen much less absorbed into business-as-usual design and practices at the point where policies, rules and guidelines are made.