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Meet the featured customer speakers for the Worldwide Public Sector Innovation Talk at re:Invent 2023

AWS Public Sector Blog

Karen Johnson provides executive leadership for Administrative Services, Financial Management, and Information Technology at Covered California. There, she managed and directed day-to-day operations and formulated and implemented policies to achieve the department’s mission.

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Driving people-centered digital transformation in public safety with AWS

AWS Public Sector Blog

After Hurricane Katrina hit in 2005, Davis recalled that their legacy communication system made it nearly impossible to coordinate rescue efforts. “We Bolster resource availability—particularly in times of crisis Louisiana has seen its share of natural disasters—in 2021 alone, seven hurricanes made landfall.

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OUR CHALLENGE

Disaster Planning and Emergency Management

Since 2005 when the World Health Organisation started to advocate serious viral disease planning the United Kingdom ran or participated in nine major simulation exercises on pandemics, some of them pan-European initiatives. To understand the magnitude of the task let me briefly describe an example, that of Covid-19 in one country.

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Defending sovereign workloads: Google Distributed Cloud's air-gapped approach to Zero Trust

Google Public Sector

This includes GDC air-gapped, a disconnected private cloud environment for managing classified, restricted, and top-secret data that can help organizations meet public sector regulatory and security standards. Air-gapped clouds also face risks from insider threats, physical compromise, and hardware-based malware injections.

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The Government Workplace Makeover

GovLoop

Charles Hardy, Chief Architect of the General Services Administration’s (GSA) Public Buildings Service, is a licensed architect, workplace strategist and certified construction manager. Since [my team] started testing workplace strategies in 2005, the most significant workplace feature that attracts and retains talent has remained constant.

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To shift away some trips from the car, we need super robust transportation demand management processes

Rebuilding Place in Urban Space

Corridor management. For the most park, transportation agencies don't do corridor management, where they coordinate all modes within a mobilty corridor, like I-15, which is paralleled by the Frontrunner commuter rail line, and has light rail transit too. Transportation demand management as a priority.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). In fact, the effort was led by a former sporting goods executive, who put together a customer service management team. The team cut the online prices $5.00