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Meet the featured customer speakers for the Worldwide Public Sector Innovation Talk at re:Invent 2023

AWS Public Sector Blog

Karen Johnson provides executive leadership for Administrative Services, Financial Management, and Information Technology at Covered California. There, she managed and directed day-to-day operations and formulated and implemented policies to achieve the department’s mission.

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Defending sovereign workloads: Google Distributed Cloud's air-gapped approach to Zero Trust

Google Public Sector

This includes GDC air-gapped, a disconnected private cloud environment for managing classified, restricted, and top-secret data that can help organizations meet public sector regulatory and security standards. How Google Distributed Cloud can help GDC implements a robust Zero Trust architecture tailored for air-gapped environments.

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To shift away some trips from the car, we need super robust transportation demand management processes

Rebuilding Place in Urban Space

Corridor management. For the most park, transportation agencies don't do corridor management, where they coordinate all modes within a mobilty corridor, like I-15, which is paralleled by the Frontrunner commuter rail line, and has light rail transit too. Transportation demand management as a priority.

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Market, Message, and Medium: A Library Marketer Shares How She Tackles Promotions in a Time Crunch

Super Library Marketing

Suzanne Macaulay began her career as a Children’s Librarian at Henry Waldinger Memorial Library in Valley Stream, New York in 2005. In her role, she coordinates outreach, consults on youth services, helps secure state aid for library construction, manages continuing education for her libraries, and does the marketing.

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A brief critique of UK emergency arrangements in the light of the Covid-19 crisis

Disaster Planning and Emergency Management

The current system for managing major incidents and disasters in the United Kingdom was devised after the Broadwater Farm, Tottenham, riots of 1986 and reflects a preoccupation with public order. The same shortcomings were present in the 2005 London bombings, as were others (for example, the way in which 'major incident' as declared).

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Swarming and Followership; Distance Leading

Public Policy Blog

Paradoxically, technology modifies and enhances other types of distance as parents and managers alike bemoan their waning influence on followers who increasingly turn to smartphones and social media, rather than their immediate leaders for daily guidance (p. Arquilla, John, and David Ronfeldt, eds., Arquilla, John and Ronfeldt, David.

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Public sector customer service and the adoption of cloud technology

Open Access Government - Technology News

Rob Irons, Senior Manager at Hinduja Global Solutions, discusses whether public sector customer service has improved with the adoption of cloud technology. When I think about how things have changed, I have to cast my mind back to 2005 when as a Civil Servant, I co-authored ‘Better Practice Guide- lines for Government Contact Centres.