2005 2019 Operations 
Open Access Government - Technology News
JUNE 21, 2022
When I think about how things have changed, I have to cast my mind back to 2005 when as a Civil Servant, I co-authored ‘Better Practice Guide- lines for Government Contact Centres. Our proven ability to deliver seamless services across multiple channels, 24×7, is intrinsic to our public sector service offering.
Rebuilding Place in Urban Space
NOVEMBER 25, 2022
Another example is the taxi collectif program of the STM transit system in Montreal , which operates at end of line stations. The transit network concept I worked out is based on how Arlington County, Virginia, in their 2005 Trasnportation Plan, defined a Primary and a Secondary Transit Network. Tertiary Network concept.
AWS Public Sector Blog
JULY 11, 2023
The university IT infrastructure had not been updated or improved since Hurricane Katrina in 2005. When I first arrived in 2019, the IT infrastructure had been neglected,” says Moore. We now have everything that we need to operate fully remotely if we need to,” she says.
Rebuilding Place in Urban Space
NOVEMBER 14, 2022
Later, I realized that along the lines of thinking about transit as a network operating at different scales I propose a metropolitan scale as the foundation, usually heavy rail and railroad, and then center city and suburban (sub)networks within it. This should have been done as part of BRAC planning, something I first suggested in 2005.)
Rebuilding Place in Urban Space
MARCH 31, 2024
From the article: “We have big ambitions for the arts program here, which is to be New York’s pre-eminent public art destination,” said Clare Newman, the president and chief executive of the Trust, a nonprofit organization created by the city to develop and operate the island as a recreational and cultural resource. Photo: Donald Yip. “We
The Stoop (NYU Furman Center)
MARCH 10, 2023
5 From 2014 through 2019, however, the average G-fee increasingly became based upon a well-established financial markets concept: 6 to generate, after covering expenses, a proper market return (also known as the “cost of capital”) on the capital that is required to support the risks being taken in the business.
Rebuilding Place in Urban Space
NOVEMBER 14, 2023
In 2005, I served on the advisory committee for the International Public Markets Conference which covered both DC and Baltimore that year, led a tour, etc. I stepped down when we moved to Salt Lake in late 2019, although I thought at the time somehow I'd be maintaining residences in both places. Master Plan contract, 2019.
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