Trending Articles

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Next City’s 2024 Gift Guide for City Lovers

Next City

Our annual recommendations for gifts that will spark action and support the hearts, hands and minds pushing our cities forward.

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Agencies Need Data Backup and Recovery to Combat Increasingly Complex Ransomware

FedTech Magazine

Agencies must prepare for potential breaches with a cyber resilience plan to leverage robust data backup and recovery strategies, which enable speedy restoration of systems and data. These strategies reduce the impact of breaches when they include immutable snapshots that allow agencies to restore clean versions of their systems, minimize disruption and ensure continued mission effectiveness.

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New survey: Public sector poised for generative AI revolution

AWS Public Sector Blog

Amazon Web Services (AWS) , in partnership with Market Connections , is excited to announce the results of a recent study on how public sector leaders are approaching the adoption of generative artificial intelligence (AI). The survey asked 839 IT decision-makers in US government, education, healthcare, and nonprofit organizations about how their organizations envision incorporating generative AI into their unique missions.

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Harnessing AI to reshape consumer experiences in healthcare

McKinsey Public & Social Sector Insights

AI-powered solutions can unlock insights from previously inaccessible data and enable consumer engagement and personalization at an unprecedented scale, in turn lifting healthcare business outcomes.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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How State and Local Residents Benefit from Cloud Contact Centers

State Tech Magazine

After Hurricane Helene struck North Carolina, 1.5 million people were without power. State CIO Jim Weaver told StateTech at NASCIO 2024 that as many as 17 public safety answering points were damaged or inaccessible. Normally, this would hinder access to emergency services for the communities served by those PSAPs. But North Carolina’s cloud-based, next-generation 911 service enabled calls to overflow into other contact centers, ensuring people had access to emergency services when and where they

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Realizing AI's Full Potential where Workforce, Security, & Collaboration Matter

Google Public Sector

AI is rapidly reshaping the public sector, ushering in a new era of intelligent and AI-powered service delivery and mission impact. Chief AI Officers (CAIOs) and other agency leaders play a critical role as AI becomes more pervasive. At Google, we've long believed that AI is a foundational and transformational technology, with the potential to benefit people and society.

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Implementing a unified search platform for educational content on Amazon OpenSearch Service

AWS Public Sector Blog

This post discusses how Amazon Web Services (AWS) can help you set up a unified search platform for educational content using Amazon OpenSearch Service. Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. With digital learning becoming increasingly popular, managing a vast amount of educational data can be challenging.

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Global Insurance Report 2025: Growth and relevance in life and beyond

McKinsey Public & Social Sector Insights

There are bright spots for growth in global life, retirement, and health insurance. But to combat stagnant demand, the industry needs to find new sources of growth beyond its core products.

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The Dawn of AIoE: Artificial Intelligence of Everything

State Tech Magazine

Cisco coined the term Internet of Everything in 2013 and later expanded it to the Internet of Things. While IoT focuses on the connectivity between devices, IoE encompasses a broader scope, including devices, people, processes and data — all interconnected to create more intelligent and responsive systems. A decade later, embracing the term Artificial Intelligence of Everything, or AIoE, seems appropriate, a significant evolutionary phenomenon.

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On the Tech Horizon—Health, Space, and Environmental Innovations

GAO (US Government Accountability Office)

Technology is rapidly evolving—raising questions for policymakers about how to promote innovations while also protecting Americans from harm. Perhaps no example is as striking as the debate over Artificial Intelligence (AI). But AI isn’t the only.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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Transforming DoD's data utilization with generative AI

Google Public Sector

Generative AI presents both immense opportunities and challenges for the Department of Defense (DoD). The potential to enhance situational awareness, streamline tasks, and improve decision-making is significant. However, the DoD's unique requirements, especially their stringent security standards for cloud services (IL5), necessitate carefully crafted AI solutions that balance innovation with security.

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Harnessing data for safer communities

American City & Country

When ranking the most significant developments of the digital age, the evolution of data storage does not garner many glamour points. Yet few innovations have had such a profound impact on the ability to develop new technologies and perform tasks previously unimaginable. The ability to gather, store and analyze almost unlimited amounts of data has transformed almost every aspect of society, including law enforcement.

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What is biodiversity?

McKinsey Public & Social Sector Insights

Biodiversity is the multitude of diverse organisms across an ecosystem. It is essential for supporting the health and sustainability of all life on Earth.

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Why Many Government Agencies Depend on the Cloud for AI

State Tech Magazine

When it comes to innovative and emerging technology, everyone’s talking about artificial intelligence. There is palpable excitement around the efficiency and cost savings that many government IT leaders predict as a result of AI adoption. But there’s also a sense of uncertainty as many organizations struggle to identify best practices for full implementation.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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The Impact of K-12 STEM Policy

Homeroom

Throughout my childhood, my parents involved my sister and me in educational activities outside of school. While other kids took a summer break, our parents ensured we continued to apply and expand upon what we had learned during the school year. This commitment led us to participate in various summer programs, including six-week-long bridge courses Continue Reading The post The Impact of K-12 STEM Policy appeared first on ED.gov Blog.

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8 Ways City Summit 2024 Celebrated 100 Years of Strengthening Cities

NLC (National League of Cities)

NLC’s Centennial City Summit in Tampa Bay, Florida was an incredible celebration of the past, present and future, reflecting on its last century of advocacy and looking toward its future goals and promises.

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OpenAI shares its five-pillar blueprint for building AI infrastructure in the U.S.

American City & Country

Numerous local governments have taken huge strides in just the past year to embrace emerging artificial intelligence (AI) technology, whether applying it to streamline government tasks or simply establishing guidelines for its usage. But OpenAI believes the technology’s potential is bigger. The creator of ChatGPT and one of the leading purveyors of AI, OpenAI has shared what it described as its blueprint for building AI infrastructure in the U.S.

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Global Insurance Report 2025: Finding profitable personal lines growth

McKinsey Public & Social Sector Insights

The personal property and casualty insurance industry grew in 2023, fueled by rate increases in developed markets. The opportunity now is to expand coverage to new markets and sectors.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Boosting Rideshare and Taxi Safety for Passengers and Drivers

GAO (US Government Accountability Office)

When taking a cab or Uber, you may have questioned your driver’s taste in music, or even their choice of route or road maneuvers. But you might not have worried that you wouldn’t get to your destination safely. Headlines about attacks on passengers.

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Document AI Saves Agencies Time and Money

FedTech Magazine

The federal government relies on forms and other documents. Many important forms sit on the web, while others sit in storage boxes. The wealth of information available to government agencies is often locked in these forms due to a lack of manpower to process and analyze them for correlations and relationships. Unlocking this data requires significant work due to the requirements for data entry, validation, and proper routing and categorization of the information.

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Conversation with a Documentary Film Maker about Volcanic Risks_mixdown

Eric Holdeman's Disaster Zone Podcast

As individuals we are the sum total of all our experiences. So it is with Michael Lienau. From a childhood interest in film to a career as a documentary filmmaker, he has left his mark. A close encounter with Mt. Saint Helens eruptions set him on a path to study and document volcanoes. On the way he has translated science into videos that inform and educate generations of people.

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SC Procurement Team Boosts Strategy & Savings with Cooperative

American City & Country

It’s no secret that procurement professionals nationwide are struggling with budgets, bandwidth and staffing shortages. These roadblocks reveal opportunity though, as teams look toward cooperative purchasing for relief. With the help of a cooperative purchasing organization, you can increase savings at your organization by leveraging pre-awarded cooperative contracts and streamlining your purchasing process, resulting in a stronger overall strategy.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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How AI enables new possibilities in chemicals

McKinsey Public & Social Sector Insights

From molecule and materials discovery to new applications and customer acquisition, AI can create opportunities across a range of promising new use cases in chemicals.

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The ACWA Platform: Guiding Africa’s Cities Towards a Water-Resilient Future

The City Fix

In a time of polycrises – from economic and political instability to health and environmental emergencies – water is a resource that cannot be relegated to the background. Especially in urban environments, water demand is ever-increasing and in too many.

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How to Ensure Your Data Is AI-Ready

GovLoop

As agencies step up their efforts to leverage artificial intelligence (AI) and AI-based tools, they are quickly realizing they need to focus on the data that will drive those solutions. The challenge is not gathering enough data. It’s ensuring their data consistently adheres to key governance practices, including data, security and interoperability. “In the conversations we’re having with large organizations, there’s a lot of caution around AI,” said Andrew Churchil

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Celebrate National Apprenticeship Week with Apprenticeships for Cities

NLC (National League of Cities)

As local leaders gather for NLC’s City Summit in Tampa, the U.S. Department of Labor will be celebrating the 10th annual National Apprenticeship Week on November 17-23, 2024. National Apprenticeship Week (NAW) is an annual celebration of the impact and potential of apprenticeship.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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What is Strategic Procurement, and How Can Cooperative Purchasing Help?

American City & Country

When it comes to procurement, having a clear, strategic approach is key to delivering value to your organization. Whether you’re in education, government, nonprofit or the private sector, procurement can be a powerful tool for maximizing savings, streamlining operations, and ensuring compliance. Strategic procurement is more than just buying goods and services—it’s about creating value, optimizing resources, and aligning purchasing decisions with organizational goals.

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Author Talks: Why birds of a feather flock together

McKinsey Public & Social Sector Insights

A behavioral scientist reveals how our tribal instincts can be harnessed to boost performance, mend fractured relationships, and even spark widespread cultural shifts.

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CAN WE HAVE A DATE?

Barrett & Greene

A couple of weeks ago, our B&G Report published a series of answers to the question: “What should members of the press know in order to more effectively cover their governments?" We published a post about it on LinkedIn, and received a comment from a friend, a journalist whose opinion and work we respect enormously. He wrote “Always find the effective date of a new rule or law.

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Policy Minute: Eliminating Minimum Parking Requirements

The Stoop (NYU Furman Center)

New York City zoning laws require minimum off-street parking in many areas, which often results in an oversupply of parking spaces where market demand for off-street parking is relatively low. These mandates increase development costs, reducing the feasibility of new housing projects and ultimately limiting the supply of housing. The New York City Council is currently considering the Department of City Planning’s City of Yes for Housing Opportunity (COYHO) zoning reform proposal, and is se

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-